Help Center
FAQs and Other Information
Marina
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What if it’s bad weather the day I have a rental reserved?
Rain checks are available. We do not charge a cancellation fee in the case of bad weather.
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May we take the boat to other lakes in the area?
A minimum of a 3 day rental is required. You may call about limited delivery availablity. There is a charge for delivery or customer pick up is free.
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How many people can fit on your pontoons?
Up to 12 people.
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How can I rent a slip at the Marina for the summer?
Please contact a marina manager, as availability is very limited.
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How far in advance do I need to reserve the boat I want?
It depends. Generally to reserve a weekend contact us 4-7 days in advance for weekdays 1-2 days in advance. Day of rentals may also be available. The month of July generally books out weeks or months in advance. You need to go online and reserve you rental. Click on our Book Rental Now button at the top of the home page.
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Is gas included?
Gas is included on single day pontoon rentals otherwise gas is not included for any multi day rentals or rentals for the deckboats, waverunners and fishing boat. Fueling is available at the Marina.
Parts & Service
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Is it ok to run ethanol enriched gas in my boat?
We do not recommend running ethanol gas. Read more about this issue here.
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What do you offer for off season storage?
Indoor storage and shrink wrapping are both available. Please call your desired location for details.
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What do you recommend to clean the vinyl seats in my boat?
Best: mild dish soap & water. Avoid chemicals as they erode the UV protectant.
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Is there a stain warranty available?
Yes. Read more about our warranty.
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How do I mix my oil and gas?
Generally if you have a pre-mix make engine it’s 50 : 1 (1 pint of oil to 6 gallons of gas).
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My boat won’t start. What should I try first?
First: Check that your tether cord is fully connected and your control box is locked in to the neutral position. Verify that you don’t have a dead battery. Contact our service department for more help.
Boat Cleaning
RECOMMENDED
Before launching your new boat for the first time, clean your painted panels with boat soap and warm water using a soft sponge or cloth, and apply a coat of marine grade wax only (without cleaners). This will make it easier to maintain your boat in the future.
Note! It is strongly recommended that after each use, you rinse your boat off with fresh water, and dry with a soft towel or chamois to remove water spots.
CLEANING
To remove water spots and stubborn dirt that has been allowed to dry on the panels, you can try the following items:
- Boat soap and warm water
- Denatured alcohol
- Ace Glass Cleaner
- Fantastic Heavy Duty Cleaner
- Armor-All Cleaner
All products listed above are to be applied with a soft cloth and minimum pressure.
CLEANING
It is ok to use marine or automotive waxes that do not have any petroleum distillates or abrasives such as:
- 3M Marine Paste Wax
- 3M Liquid Wax
- LeVernier Custom Polish
Note! Aggressive rubbing in one spot can damage the paint with any cleaning solution. Test cleaners and wax in a small area before using on entire boat.
Do Not Use:
- Any paint thinner, MEK, Acetone, or any other solvent-based thinners/cleaners
- Any cleaners or polish with abrasives, such as rubbing compound
- CLR or Clorox based cleaners
Attention!
Boat Furniture Cleaning Tips
To keep your boat seats looking their best, clean the vinyl covers using the following cleaning techniques:
For general purpose cleaning, use 303 Products Cleaner & Spot Remover, Fantastic (container must state it can be used on vinyl), or mild dish soap (such as Dawn or Ivory) and very warm water. Then, gently scrub with a small soft bristle brush. Rinse soap and cleaning residue off with water and then dry. Purchase our 303 Products Cleaner & Spot Remover.
For dirt build-up, use 303 Products Cleaner & Spot Remover, Let soak for approximately 10 minutes, and then gently scrub with a soft bristle brush.
Use these products to clean your vinyl-covered boat interior:
- 303 Products Cleaner & Spot Remover
- Mild dish soaps (such as Dawn or Ivory)
- Fantastic (container must state it can be used on vinyl)
- 303 Protectant
Do Not Use These Products to Clean Your Vinyl-Covered Boat Interior
Goo B Gone, Formula 409 (bottle states “Not for use on vinyl”), Murphy’s Oil Soap, Simple Green, DC Plus, ArmorAll, Top Kote Sealant, Son-of-a-Gun, Orange 88 Degreaser, Roll-Off, Bleach/Baking Soda, Turtle Wax/Tar Remover (containers state “Not for use on vinyl”), APCO, Harbor Mate, or other harmful cleaners.
Do not use kerosene, gasoline or acetone, as they will remove the protective marine top coat.
Do not use any silicone or petroleum based products. They will extract the plasticizers in the vinyl, leave it hard and brittle, and eventually cracking may occur.
Do not use a power washer on boat seating upholstery.
Other Marine Vinyl Cleaning Tips: It is a common misconception that household bleach, chlorine based cleaners, and other strong commercial cleaning solutions are good for treating stains on vinyl-covered boat.
Care and Cleaning Guide
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Step One
For light soiling, a solution of 10% household liquid dish soap in warm water; applied with a soft damp cloth. Run gently and rinse with a water dampened cloth.
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Step Two
For heavy soiling, dampen a soft white cloth with a one to one (1:1) solution of Formula 409® and water or Fantastik® and water. Rub gently and rinse with a water dampened cloth.
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Step Three
For more difficult stains, dampen a soft white cloth with a solution of household bleach (10% bleach and 90% water). Rub gently and rinse with a water dampened cloth to remove bleach concentration.
Do not use with alcohol based cleaning agents!
This information is a not a guarantee and does not relieve the user from the responsibility of the proper and safe use of the product and all cleaning agents. The use of certain agents can be harmful to the surface appearance and lifespan of vinyl. Spradling, its agents and assigns assume no responsibility resulting from the use of such cleaning agents to the vinyl.
Certain clothing and accessory dyes (such as those used on denim jeans) may migrate to lighter colors. This phenomenon is increased by humidity and temperature and is irreversible.
Formula 409® is a registered trademark of the Clorox Company. ®
Fantastik® is a trademark of DowBrands, Inc. ® Trademark of the Dow Chemical Co. ®
Ⓒ1997 Spradling International, Inc. ®
Please check compatibility when using this product in combination with painted or varnished surfaces.